TERMS & CONDITIONS
Terms & Conditions - The Basics
Effective Date: 15th March 2025
Welcome to The Gather Collective. By booking our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding with any booking.
Services Offered
The Gather Collective provides:
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Wedding & Event Styling – Design, décor, and aesthetic curation for weddings, private events, and corporate gatherings.
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Grazing Boards & Tables – Custom, visually styled food displays for events.
Booking & Payment
2.1 Deposits & Payment Terms
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A non-refundable deposit of 50% is required to secure your booking. Your date is not confirmed until this payment is received.
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The remaining balance must be paid no later than 14 days before the event date for styling services and 7 days before for grazing tables.
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For grazing tables, full payment may be required upfront due to perishable ingredient sourcing.
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Late payments may incur a 5% late fee per week past the due date unless otherwise agreed upon in writing.
2.2 Additional Costs
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Any additional requests made after the initial quote may result in extra charges, which must be settled before the event.
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Travel outside a 30 km radius of Sydney's Northern Beaches may incur an additional travel fee of $0.80/km.
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Venue hire, furniture, florals, or additional styling elements beyond the standard package may involve third-party suppliers and additional costs.
Cancellations & Refunds
3.1 Wedding & Event Styling
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More than 60 days before the event: The deposit is retained, but any additional payments made will be refunded.
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30–60 days before the event: 50% of the total invoice amount is retained.
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Less than 30 days before the event: No refunds will be provided, as significant planning and preparation have already been completed.
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Date changes: Subject to availability. A rescheduling fee of $150 may apply if changes are made within 30 days of the event.
3.2 Grazing Boards & Tables
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More than 7 days before: A full refund minus a $50 admin fee.
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Less than 7 days but more than 48 hours before: A 50% refund will be provided.
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Less than 48 hours before the event: No refunds due to ingredient purchases and preparation.
Styling, Setup & Logistics
4.1 Venue Access & Setup
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For weddings & large events, we require access to the venue at least 4–6 hours before the event start time for setup.
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For grazing tables, we require 1.5–2 hours before the event for assembly.
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The client must ensure the venue allows for the required setup time. Delays may affect the final presentation and incur additional fees.
4.2 Pack Down & Collection
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The Gather Collective will return within 1 hour after the event (or the next morning for late-night events) to collect styling props and hired items.
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The client is responsible for the security of all hired décor items until collection. Any lost or damaged items will be charged at full replacement value.
Food & Allergy Disclaimer (For Grazing Boards & Tables)
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Our grazing boards and tables may contain common allergens, including but not limited to nuts, dairy, gluten, eggs, and seafood.
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While we take care to prevent cross-contamination, we cannot guarantee that our food is completely free from trace allergens.
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We will work with the allergy and dietary requirements list you provide to accommodate your guests' needs, but as mentioned, we cannot guarantee that any food is 100% allergen-free.
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It is the client’s responsibility to inform guests of potential allergens. The Gather Collective accepts no liability for allergic reactions.
Photography & Marketing
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We may take photographs of our setups for portfolio and marketing purposes.
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If you do not wish for your event to be photographed, please inform us in writing at least 7 days before the event.
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Clients are welcome to share photos of our work but must credit The Gather Collective when posting on social media.
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If you have a professional photographer for your event, we would love for them to send us any photos they take of our work so we can feature them in our portfolio and marketing materials.
Liability & Damages
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The Gather Collective is not responsible for any damages to the venue, third-party vendor performance, guest behavior, or other circumstances beyond our control.
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Once the setup is complete and the event has started, we do not assume liability for any damage or misuse of styling props, floral arrangements, or grazing tables.
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Clients are responsible for any damage or loss of hire items and will be invoiced for full replacement costs if necessary.
Force Majeure
In the event of unforeseen circumstances such as extreme weather, natural disasters, illness, or government restrictions (e.g., pandemic lockdowns), The Gather Collective will:
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Work with the client to reschedule at no extra cost, subject to availability.
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If rescheduling is not possible, a partial refund may be considered minus any costs already incurred.
Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.
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